Quality-Management-System-General-Requirements
4.1 General Requirements:
In order to implement the Quality Management System (QMS), HVAC.MEP.CONTRACTORS has developed the following matrix that identifies the process needed to ensure effective operation and control of the processes; availability of information necessary to support the effective operation and monitoring of these processes; methods of measurement, monitoring and analysis needed in order to implement those actions that will achieve planned results and continual improvement.
No direct sub-contractors will work under this project, supplier of concrete, soil testing and sub-contractors for non-destructive test on welding shall be performing work under their own quality procedure. Specific quality procedure of supplier shall be a stand-alone quality document and will be submitted to HVAC.MEP.CONTRACTORS for review and approval.
4.2 Documentation Requirements:
4.2.1 General:
HVAC.MEP.CONTRACTORS has established the following documentation for its quality management system:
· Quality policy and quality objectives
· This Quality Plan
· Documented procedures as shown in Section 9
· Planning, operation and process control documentation such as:
o Inspection & Test Plans (ITP)
o Work Instructions
o Records of internal reviews
o Inspection and test reports
o Internal / external audit reports and corrective action
o Other documentation used to ensure effective planning operation and control
· Records
o Quality Management System Procedures (See Section 9)
o Quality Work Instructions (See Section 10)
o Inspection & Test Plans (See Section 11)
4.2.2 Quality Plan:
HVAC.MEP.CONTRACTORS established, documented and maintains a Quality Plan. The Quality Plan identifies the scope of the Quality Management System, and any exclusion to the requirements of ISO 9001:2008 and Schedule Q. It includes procedures and documents covering work activities. It includes a description of sequences and interactions of processes that fall under the scope of the quality management system. This quality plan is exclude the requirement of design.
4.2.3 Control of Documents:
The Quality Plan, referenced procedures and inspection & test plans are controlled documents. QA/QC Manager or his designated representative (Document Controller) is responsible to ensure the initial issue and subsequent changes are acknowledged by those authorized to receive the Quality Plan.
A documented procedure has been established to control documents required for the Quality Management System. Project documents shall be maintained at HVAC.MEP.CONTRACTORS Abqaiq office.
QA/QC Manager and Project Manager are responsible to review all project documents for conformance to the contract prior to submitting to HVAC.MEP.CONTRACTORS. This review shall be indicated on each item by a signature of the person who prepare, review and approved (QA/QC Manager and General Manager) respectively. All documents submitted to HVAC.MEP.CONTRACTORS shall identify the action taken by the engineer. The document status shall be updated based on the response.
A document submittal log shall be maintained to track the status of transmittals to HVAC.MEP.CONTRACTORS.
Only documents with red stamp issued for construction reviewed and approved by qualified and authorized personnel as required by the contract, will be used.
As-built documents shall be maintained by Document Controller at HVAC.MEP.CONTRACTORS Head office and Site offices. An index of as-built documents shall be maintained as part of the file. Deleted portion of as-built documents shall be marked in red line while modified section will be marked in green line. All documents shall be verified for accuracy by the Project Supervisor and shall be transmitted to HVAC.MEP.CONTRACTORS by the QC Supervisor / Project Supervisor at the end of the project.
Only the latest authorized issue of project documents shall be available for use by HVAC.MEP.CONTRACTORS personnel. Document not authorized for use, voided documents, superseded documents or obsolete documents shall be kept from use and marked “Obsolete” in red stamp, be placed in an obsolete file to prevent use.
All documents transmitted to HVAC.MEP.CONTRACTORS for review shall use a transmittal form which identifies the item transmitted and the action to be taken by HVAC.MEP.CONTRACTORS. The document submittal / status log shall be updated based on transmittal information.
The Project Manager is responsible for reviewing the contract and identifying submittals and deliverables to be transmitted to HVAC.MEP.CONTRACTORS. A document submittal log shall be maintained to record or track the status of submittals.
Controls shall be established to track the status of any item on the list that requires authorization or approval. These items will not be released until approved or authorized. All documents that require HVAC.MEP.CONTRACTORS approval prior to use will be noted in the document submittal log.
A copy of the approved quality plan, procedures and inspection & test plans for HVAC.MEP.CONTRACTORS use shall be available at all locations where work is undertaken for this project.
Details of how, when and where are defined in the following written Quality Procedure:
Document HVAC.MEP.CONTRACTORS: QP -001
“Document & Data Control”
4.2.4 Control of Records:
A documented procedure to control the identification, storage, retrieval, protection, retention and disposition of quality records shall be established. This procedure includes the requirements of SAEP -127 “Security and Control of HVAC.MEP.CONTRACTORS Engineering Data outside of HVAC.MEP.CONTRACTORS”.
Project records shall be stored in suitable environment to prevent damage or deterioration and to prevent loss. Records shall be filed by “subject, date and file category”. Records shall be kept using plastic bound binder with front and side cover showing the records file name and numbered.
An index of project records shall be part of the file. Responsibility for the accuracy and completeness of the records is assigned to Document Controller. Access to records shall be under the control of QA/QC Manager and/or his designated representatives (Document Controller and QC Supervisor). Removal of records to a location other than the immediate are where the file is located shall be restricted to QA/QC Manager. Measures to identify removed files and their current location shall be maintained.
Project Manager and/or QA/QC Manager shall identify the records to be transmitted to HVAC.MEP.CONTRACTORS upon completion of the project and transmit the appropriate records.
HVAC.MEP.CONTRACTORS records that provide evidence of conformance to requirements and of the effective operation of HVAC.MEP.CONTRACTORS’s Quality Management System shall be identified, stored, protected and retained. Retrieval shall be controlled. QA/QC Manager or department heads is responsible for identifying the records to be retained, retention time, methods of disposal and for arranging for their protection and controlled retrieval.
Details of how, when and where are defined in the following written Quality Procedure:
Document HVAC.MEP.CONTRACTORS: QP-002
“Control of Records”
Quality Processes
Objectives
Risk to Achieve Objectives
Controls
Internal Measurements
Contract Review
Understand requirements
of the project
and
HVACMEP
.contractors
Failure to identify project requirements.
In-experienced personnel.
Quality
Procedure
for
Contract
Review).
Are contract requirements
met.
Mobilization
Prepare for procurement /construction
/pre-commissioning
In-experienced personnel.
Sub-contractors not hired.
HVACMEP.
.CONTRACTORS
Approved
mobilization
schedule.
Are
mobilization schedule
met.
Preparation of Quality System Documentation
Prepare
quality
records for procurement /construction
/pre-commissioning
In-experienced personnel.
QMS
quality
procedures,
project work instructions
& inspection
and test plan.
Are records prepared
to prove
quality requirements
are met.
Project Organization & Interfaces
Identify
key
personnel
and
flow of the communication
Failure to identify required flow of communication.
Project
construction
& quality
control
organizational
charts.
Are key
personnel
known to
workers,
including
line of communication.
Procedure Approval Requirements
Produce
& use
HVACMEP
.contractors
approved
procedure
Failure to identify specific project requirements.
In-experienced personnel.
Quality
procedure
for
document
& data
control (
HVACMEP.
.CONTRACTORS:
QP -001)
Are
procedures approved
by HVACMEP
.contractors.
Management Review
Check if
quality
system is
suitable,
adequate
and effective
Failure to identify real degree of quality system implementation.
In-experienced personnel review.
Quality procedure for management
review
(HVACMEP.
.CONTRACTORS:
QP-006).
Is
management
review
conducted
as
per schedule.
Are
problems
& issues
properly
identified & addressed.
Selection /Control of Sub-contractors
Employ
qualified
&
HVACMEP
.contractors
Approved
sub-contractors
Failure to qualify sub-contractors.
In-experienced personnel selection.
Quality
procedure
for
supplier
/sub-contractor selection
& approval (HVACMEP
.contractors:
QP-011).
Are
sub-contractors qualified
for the
work.
Sub-contractor Quality Procedure Review /Approval
Produce
technically
acceptable
procedure
for
HVACMEP
.contractors
approval
Failure to understand requirements.
Poor customer information.
Quality
procedure
for
document
& data
control (HVACMEP.
.CONTRACTORS: QP-011).
Are quality procedure
submitted
on time &
approved.
Qualification & Acceptance of Special Processes
Produce
technically
acceptable
processes
for
HVACMEP.
.CONTRACTORS
approval
Failure to understand requirements.
Poor customer information.
Quality
procedure
for contract
review
(HVACMEP.
.CONTRACTORS:
QP-009).
Are special processes
submitted & approved on
time.
Material Identification & Traceability
Retrieve
Material
during
positive
recall
Failure to identify material.
In-experienced personnel identifying materials.
Quality
procedure
for material identification
and
traceability (HVACMEP.
.CONTRACTORS:
QP-012).
Are
materials
can easily
be identified.
Process Control of Construction Activities
Produce
acceptable
products
and/or
services
Failure to understand project requirements.
In-experienced construction personnel.
All
quality
work
instructions
included
in this
quality
plan,
covering
civil,
mechanical,
electrical and painting.
Are finish
product or
services
acceptable to HVACMEP.
.CONTRACTORS.
Testing /Inspection Witnessing /Acceptance
Produce
product in
accordance
with project requirements
Failure to implement and prepare records during monitoring & measuring of the product.
In-experienced personnel testing /inspection & acceptance.
Quality
procedure
for testing
& inspection
(HVACMEP.
.CONTRACTORS:
QP-010).
Are
product requirements
have been
met.
Quality Surveillance
Ensure
on-going
construction
practice will
produced
product in
accordance
with project requirements.
In-experienced quality personnel.
Quality requirements not properly identified.
All quality
work
instructions
included in
this quality
plan covering
civil, mechanical, electrical, instrumentation
& painting.
Are potential
non-conformities prevented.
Control of Inspection, Measuring & Test Equipment
To use
Measurement
& monitoring
devices to
assure
conformity of
work as
required by the contract.
Failure to calibrate inspection, measuring & test equipment on time.
Quality
Procedure
For
inspection,
measuring
& test
equipment (HVACMEP.
.CONTRACTORS:
QP-014).
Are
inspections, measuring
& test
equipment
with valid
calibration
certificate
Field Change Control
Identify &
record field
changes for
future
reference.
Failure to prepare documentation of field changes.
Quality
Procedure
for
field
change
control (HVACMEP
.contractors:
QP-018)
Are field
Changes
properly documented
Waiver Requests
Secure
HVACMEP.
.CONTRACTORS
approval
prior to
deviation
from project requirements.
In-experienced personnel.
Failure to identify activity requiring waiver request.
Quality
procedure
for waiver
request
(HVACMEP.
.CONTRACTORS:
QP –018).
Are HVACMEP
.contractors
approval
secured
prior to
work execution
Non-conformance Control
Detect
and correct
non-conforming conditions in construction.
Failure to identify existence of non-conforming conditions.
In-experienced personnel.
Quality
procedure
for
non-conformance control (HVACMEP.
.CONTRACTORS:
QP-003).
Are
non-conforming conditions in construction corrected and recorded.
Corrective Action
Eliminate
causes
of
non-conformity
and prevent
its recurrence.
Failure to identify real root cause of non-conformity.
In-experienced personnel.
Quality
procedure
for
corrective
action
(HVACMEP.
.CONTRACTORS:
QP-004).
Are all
corrective
action taken.
Analyze Data for Preventive Action
Reduce
or eliminate
potential
causes
of
non-conformities
Failure to analyze real causes of non-conformities.
In-experienced personnel.
Quality
procedure
for Analyze
Data for
Preventive
Action
(HVACMEP.
.CONTRACTORS:
QP-005).
Are there
Repeated
non-conformity
in the project.
Improving QMS Performance
Provide
continual
improvement
to quality
management
system.
Failure to identify objective evidence in audit findings, management review, analysis of non-conformities among others.
Quality
Procedure
for
continual
improvement (HVACMEP
.contractors:
QP-006).
Changes
on QMS
for the past
one year.
Document Control
Ensure
control on
QMS and
project
documents.
Failure to comply with quality requirements.
In-experienced personnel.
Quality
procedure
for document
& data control (HVACMEP
.contractors:
QP-001).
Is there un-controlled
document
used within
the
organization.
Storage and Preservation During Construction
Preserve
Conformity
of
equipment
and material
during
construction.
Failure to comply with written quality procedures.
In-experienced personnel.
Quality
procedure
for storage
and
preservation (HVACMEP.
.CONTRACTORS:
QP-012)
Are there
equipment
and /or
materials
damaged
during
handling,
storage
packaging
and delivery
Records, Submittals and Handover
Submit
complete
package
to HVACMEP
.contractors.
Failure to preserve records and project documents until its handover to HVAC.MEP.CONTRACTORS
Quality
procedure
for control of
quality
records (HVACMEP
.contractors:
QP-002)
Are all
Project
records
kept and
stored in accordance
with project requirements.
Are all
Records
handover to HVACMEP.
.CONTRACTORS on time.
QA Audits of Construction
Determine
the degree
of conformity
with QMS
and identify
non-conformities.
Failure to conduct quality audits on time.
In-experienced quality auditor.
Quality
procedure f
or internal
audit
(HVACMEP.
.CONTRACTORS:
QP-007).
Number of
non-conformities
Training Competence
Provide
necessary competence
to personnel performing
work affecting
product quality
Failure to identify required training for personnel.
Quality
Procedure
for training (HVACMEP.
.CONTRACTORS:
QP-008)
Number of
rework and
non-conformities
4.0 Quality Management System:
Quality-Management-System-General-Requirements
4.1 General Requirements:
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